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The dangerous difference between Libraries and the Web:

WHEN INTEGRITY GOES MISSING

By Jim Trelease © 2007

Whenever libraries and the World Wide Web are compared, a long-standing criticism of the Internet is its dangerous lack of authenticity. The real is mixed with the make-believe, unlike a newspaper or magazine which is required to separate its ads from news text with the label "advertisement" running over and below the ad. On the Web, anyone can say anything—be it true or false—and it becomes commonly accepted knowledge within minutes because "I saw it on the Internet." There is no label "conjecture" or "rumor" attached, although in some cases it should be, as you'll read in moment.

While publishers are subject to lawsuits of every kind and thus require extensive vetting by in-house lawyers before publication, the Web's unwieldy size and anonymity usually gets it free pass.

Paul KrugmanKrugmanOne of my favorite examples of this is the sad case of 12-year-old Graeme Frost. In the fall of 2007, President Bush vetoed the bipartisan expansion of the State Children’s Health Insurance Program (S-chip) and addressed his reasons for doing so during his weekly Saturday morning radio address. As usual, the Democrats were given equal time for response and they used young Graeme Frost and his family's plight as response.

Now let Paul Krugman pick up the tale. Krugman is a columnist on the Op-Ed page of The New York Times while also holding the position of professor of economics and international affairs at Princeton University. He has a B.A. from Yale, a Ph.D. from MIT and has taught at Yale, MIT and Stanford. Simply put, he is no lightweight. In his Oct. 12, 2007 Times column ("Sliming Graeme Frost"), Krugman wrote:

Graeme, who along with his sister received severe brain injuries in a 2004 car crash and continues to need physical therapy, is a beneficiary of the State Children’s Health Insurance Program. Mr. Bush has vetoed a bipartisan bill that would have expanded that program to cover millions of children who would otherwise have been uninsured.

What followed should serve as a teaching moment.

First, some background. The Frosts and their four children are exactly the kind of people S-chip was intended to help: working Americans who can’t afford private health insurance.

The parents have a combined income of about $45,000, and don’t receive health insurance from employers. When they looked into buying insurance on their own before the accident, they found that it would cost $1,200 a month — a prohibitive sum given their income. After the accident, when their children needed expensive care, they couldn’t get insurance at any price.

Fortunately, they received help from Maryland’s S-chip program. The state has relatively restrictive rules for eligibility: children must come from a family with an income under 200 percent of the poverty line. For families with four children that’s $55,220, so the Frosts clearly qualified.

Graeme Frost, then, is exactly the kind of child the program is intended to help. But that didn’t stop the right from mounting an all-out smear campaign against him and his family.

Soon after the radio address, right-wing bloggers began insisting that the Frosts must be affluent because Graeme and his sister attend private schools (they’re on scholarship), because they have a house in a neighborhood where some houses are now expensive (the Frosts bought their house for $55,000 in 1990 when the neighborhood was rundown and considered dangerous) and because Mr. Frost owns a business (it was dissolved in 1999).

You might be tempted to say that bloggers make unfounded accusations all the time. But we’re not talking about some obscure fringe. The charge was led by Michelle Malkin, who according to Technorati has the most-trafficked right-wing blog on the Internet, and in addition to blogging has a nationally syndicated column, writes for National Review and is a frequent guest on Fox News.

The attack on Graeme’s family was also quickly picked up by Rush Limbaugh, who is so important a player in the right-wing universe that he has had multiple exclusive interviews with Vice President Dick Cheney. . .

And the attempt to spin the media worked, to some extent: despite reporting that has thoroughly debunked the smears, a CNN report yesterday suggested that the Democrats had made “a tactical error in holding up Graeme as their poster child,” and closely echoed the language of the e-mail from Mr. McConnell’s office.

Freedom but without responsibility

All of this from the erroneous assumptions of a blogger and her subscribers who hadn't done their homework but were able to publish and propagate their mistakes instantaneously for world-wide consumption. What the case cried out for was fact-checkers like you find in publishing houses but seldom find on the World Wide Web.

Freedom of speech is more alive on the Web than anywhere or at any time in in the world, but it is also free of responsibility to be honest and certain before publishing.

Perhaps the first sign of the Web's maturity will be when lawyers find a way to harness the Web's size and bring libel suits against the offenders. The possible loss of money does have a way of sobering people's passions. In the meantime, the Graeme Frosts and daily truth will continue to be "slimed" at will. However, Graeme Frost is the perfect cautionary tale for use in classrooms and school libraries for young people who think they can get instant-truth by "Googling" or "You-tubing."

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